Support
We’re here to help.
Have a question, found a bug, or need help with your account? Reach out and we’ll get back to you, usually within 1–2 business days.
Frequently Asked
How do I play?
iKnoBall is free to play in your browser at iknoball.com and on iOS. Spin to draw a franchise and an era, draft the legend it gives you, build your roster, set your lineup, and simulate a full season. Climb the leaderboards across all five sports — NBA, NFL, Premier League, NHL, and MLB.
How do I change my BallerTag?
Open your Profile, find the BallerTag section, enter a new handle, and tap Save. BallerTags are unique, 3–16 letters, numbers, or underscores.
I forgot my password.
On the Log in screen, tap “Forgot password?” and we’ll email you a reset link.
Delete Your Account
You can permanently delete your account and associated data at any time, directly in the app:
- Open the app and sign in.
- Go to your Profile.
- Scroll to the Danger zone and tap Delete account.
- Enter your password to confirm. Your account, BallerTag, stats, and Baller connections are permanently removed. This cannot be undone.
Prefer we handle it? Email team@statuspheresolutions.com from the address on your account and we’ll delete it for you.
Privacy
For details on what we collect and how we protect it, see our Privacy Policy.